Only Protect Plan and Legacy Series policyholders may submit their claims using the online submission form below. For holders of any other policy kindly contact CompliMed at admin@complimed.co.za .

Please take note:

Turnberry the Administrator must be notified of any claim within five (5) months calculated from the date of treatment and all documentation must be received within twelve (12) months. Please ensure that all documents requested below are uploaded with your completed claim form to avoid unnecessary delays.
  • Copy of your service provider’s/doctor’s account reflecting all transactions relating to the claim
  • Copy of the hospital account
  • Copy of your medical aid’s statement reflecting all transactions relating to the claim/treatment. Unfortunately an "acknowledge of payment" issued by your medical aid does not provide the necessary information.
Please note, based on the information provided the Administrator may need to request additional information and all outstanding documentation must be submitted within 90 days from the date the documentation is requested by Turnberry.

You may choose to submit your claim online or download the claim form, complete, sign and return the same together with all your supporting documentation to admin@complimed.co.za

Online Submission