CompliMed has recently launched its new product, the Legacy Series which has caused some confusion in the marketplace. Questions are being asked about where CompliMed still fits into the gap cover industry, who is associated to who, who underwrites which plans, etc., etc. This blog tries to clarify and demystify some of the confusion in this regard.
CompliMed’s relationship with Ambledown ceased in 2016. Unless an existing policyholder made a change to their policy since then their policy should still be with Ambledown, who underwrite and administer this policy and use Constantia to insure the risk. CompliMed, the company, and the brand, always remained with the directors and over the last 3 years, the company has changed direction, from initially offering a broker distribution service, to now only offering products directly to the public.
CompliMed now acts as the intermediary and has negotiated with Turnberry, the underwriter and administrator, together with their insurer Lombard, a comprehensive gap cover product at a very affordable premium – the Legacy Series. CompliMed has created a website that is both user-friendly and informative, which will allow the user to gather as much information as required about gap cover, products, waiting periods, policy documents, faq’s and the like, in order to make an informed decision. Furthermore, the website will allow one to apply for a policy online as well as submit any future claims using the online submission facility. The main reason for creating the website is so that clients can now have one point of reference for all things relating to their CompliMed policy. All online submissions are sent directly through to the administrator Turnberry, who process the requests and provide feedback and follow-ups to the client when necessary. A copy of the submission is sent to the client immediately, providing them with peace of mind knowing that their request is being dealt with. What’s more the website also has a live chat facility that allows one to communicate directly with someone at CompliMed during working hours.
The website, we believe, should provide you with more than enough information about our products, in order to make an informed decision. CompliMed therefore do not offer any advice, as defined by the Financial Advisory and Intermediary Services Act (FAIS), on any products bought via the website. We suggest that should you require more information on comparative products, advice on whether a gap policy best suits your current medical scheme that you seek out the services of an accredited financial services provider.